Blog Archives - Neon Infotech

Webinar with Emerson: Smart Decision-Making in Complex Operations with an Enterprise Reliability Solution

Administrator — Wed, 29 Oct 2025 11:38:03 +0000

Date: 13th Nov 2025
Time: 1:30 PM SGT / 11.00 AM IST / 2.30 PM JST / 3.30PM AEST

Accessing real-time operational data from your operating assets is just the first step.

The true transformation lies in turning that data into a predictive understanding of future asset health and performance. This capability is key to eliminating unplanned downtime and reducing operating expenses.

Join our experts to discover how an enterprise reliability solution empowers you to:

Make smarter decisions with advanced analytics
Proactively monitor asset health and performance
Predict asset failures before they happen and prescribe next steps
Drive better results using actionable insights from multiple sources
Increase reliability through a collaborative environment with automated workflows

Register now to learn how real-time predictive/prescription software solutions can drive higher performance and reliability. Come prepared with your questions!

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The post Webinar with Emerson: Smart Decision-Making in Complex Operations with an Enterprise Reliability Solution appeared first on Neon Infotech.

Webinar Forge: High performance software for metal forming processes

Administrator — Fri, 24 Oct 2025 05:06:07 +0000

In today’s industrial context, where innovation and optimization are key to remaining competitive, more and more companies are integrating digital simulation into their product and process design workflows. Max Binagot and Sandra Cherubini will demonstrate how :

FORGE^® is a strong ally to tackle today’s challenges
FORGE^® can provide you with concrete solutions through its various uses
You can benefit from the software FORGE^® in terms of return on investment
Its versatile and innovative capabilities currently serve multiple industries

Don’t miss this opportunity!

Date: 20th Nov 2025
Speaker : Max Binagot: FORGE Product Mangager | Sandra Cherubini
Session-1: 11:00 Am to 11:45, UTC+1
Session-2: 05:00 Pm to 05:45 Pm, UTC+1

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MODELLING NITROGEN DIFFUSION IN NITRIDED STEEL USING FORGE®

Nitriding improves the surface hardness and wear resistance of components such as gears, crankshafts, and dies while maintaining a ductile core and minimizing distortion.

In collaboration with Safran, this study demonstrates how FORGE^® can simulate nitrogen and carbon diffusion in steel, taking into account nitride formation. This approach helps engineers predict diffusion behavior, control surface properties, and improve the reproducibility of nitriding treatments.

RECOMMENDATIONS FOR PLATFORMS AND HARDWARE

Transvalor’s 2026 Computing Platform Recommendations – October Update
Stay ahead with our latest insights on recommended hardware configurations and upcoming changes in supported operating systems.
Important note: Transvalor product binaries will no longer be compiled with AVX instructions.

TRANSVALOR INTERNATIONAL SIMULATION DAYS

Join the world’s leading researchers, engineers, and industrial pioneers to
unlock smarter, faster, and greener ways to manufacture.

Date: From September 29th to October 1st, 2026
Place: At the Palais Des Congrès, Antibes – Juan-les-Pins

At: the Palais Des Congrès, Antibes – Juan-les-Pins

The post Webinar Forge: High performance software for metal forming processes appeared first on Neon Infotech.

Smart Community

Administrator — Tue, 20 May 2025 16:48:24 +0000

Table of Content

Smart Community

Maintenance customers who use Hexagon Asset Lifecycle Intelligence (ALI) software products receive technical support via Smart Community.
Smart Community is available worldwide to all customers who purchase maintenance in conjunction with software either direct from Hexagon ALI or from one of its reseller partners.

Why Smart Community?

Fair service for everyone

Software Maintenance: What’s covered?

Smart Community: Requesting access

Smart Community: Dashboard

Displays your support activity graphically
Filter your data based on
Priority
Opened Date
Support Product
Status (Owned By)
‘View Report’ allows you to drill down to see more detail
See clearly which cases are linked to Ideas, or under development

Smart Community: Cases

Create a support case for your problem/issue
Keep track and review progress with your issue and respond to queries raised by the assigned analyst
Searchable knowledgebase
365 / 24/7 access
Escalation to management

1.Click on CASES

2.Select your name from the Contact list

3.Select your company from the Account list

4.Select Product e.g. CAESAR II

5.Browse the Knowledge base

6.If no answer is available here, enter a Subject and Description, then click Next to create a new support case

7.Pick as appropriate from the list

8.Pick as appropriate from the list

9.Complete form as appropriate

10.Specify contact emails (optional)

11.Upload your data to the case needed to reproduce your issue

We recommend that you enter all your updates via the case inside Smart Community.

If you reply by email – ALWAYS use Replay All in your email client; this ensures your updates are included in the support case, otherwise the chain in communication breaks and it may cause a delay in answering your question.

Smart Community: Customer Survey

Smart Community: Ideas

Smart Community: Ideas Overview

Tool for capturing the continuous cycle of ideas, feedback, and requests to help Hexagon improve its products:

Central location
Scoring for Prioritization
Voting to show market opinion
Commenting to provide feedback

Smart Community: Documentations

1.Click on DOCUMENTATION

2.Select product e.g. CAESAR II from the product list

3.Select a product version

4.Search based on keywords

Smart Community: Downloads

1.Click on DOWNLOADS

2.Select product e.g. CAESAR II from the product list

3.Click on Service Packs and Fixes

4.Download the latest Service Pack and/or Hotfix

Step: 1

Maintenance customers should contact their local Hexagon sales office (or reseller) to request major / minor software upgrades.

Step: 2

Step: 3

Step: 4

Smart Community: Support Forums

1.Click on SUPPORT FORUMS

2.Click on product e.g. CAESAR II to enter its forum

3.Search for answers to your questions

4.Add a question

Step: 1

Step: 2

Step: 3 & 4

Smart Community: Compatibility Matrix

1.Click on COMPATIBILITY MATRIX

2.Pick from the list e.g. Product Search

3.Enter product e.g. CAESAR II

4.Review supported hardware and software

Step: 1

Step: 2, 3 & 4

Smart Community: Product Lifecycle

1.Click on PRODUCT LIFECYCLE

2.Enter product e.g. CAESAR II

3.Review policy table

4.Review policy document

Step: 1

Smart Community: Product Roadmaps

1.Click on PRODUCT ROADMAPS

2.Select product e.g. CAESAR II

3.Review roadmap

Step: 1

Step: 2

Step: 3

Smart Community: Hexagon University

1.Click on HEXAGON UNIVERSITY

2.Register

https://university.hexagonali.com/

Smart Community: Subscriptions

1.Click on SUBSCRIPTIONS

2.Select Notification Type(s)

3.Select Product(s)

Subscribe to be notified about new software upgrades (Major, Minor, Service Packs & Hotfixes) and to receive other product-related updates

Step: 1

Step: 2 & 3

Smart Community: LICENSING

1.Click on LICENSING

2.Takes you to the Intergraph Smart Licensing Portal home page

Step: 1

Smart Community: Self-service License Management

For IT administrator and license manager use
View your perpetual and lease licence details
Create configurations to deploy licenses as you need to throughout your organisation, or for project use
View and report on license usage

Extend annual licence expiry:

Although customers may have purchased perpetual licenses, Hexagon ALI’s policy is to expire licenses annually.

This means license configurations in the cloud must have their expiry extended by a further year prior to the next expiry date being reached, otherwise users will be unable to start the software when the expiry date is reached.

By requesting access to the Licensing Portal, IT administrators / license managers take on responsibility for ensuring that their licenses do not expire.

https://licensing.hexagonppm.com

Smart Community: Decryption of Licensee Details

Smart Community: PROFILE

1.Click on PROFILE

2.Displays your data

The post Smart Community appeared first on Neon Infotech.

Unlock Hexagon Solutions at Channel Partner Summit April 2024

Administrator — Tue, 28 May 2024 01:52:35 +0000

Detail: Unlocking the Full Potential of Hexagon Solutions with Hexagon Channel Partner Summit Event on 22 – 25 April, 2024, capturing the inspiring moments at the Hexagon Partner Summit in beautiful Thailand! 🤝 As a valued partner, we’re invited to an enriching experience focused on empowering you with the latest Hexagon technologies🧑🏻‍💻.

At this summit, the primary goal is to equip you with the knowledge and resources necessary to leverage the latest advancements in Hexagon technologies. Here’s what we gain from attending:

Update on Hexagon Partner Programs
Deep dive into CADWorx & Analysis Solutions
How to position iConstruct
Overview on Construction Tools
Plus more…

If you are interested with information from these events, do not hesitate to contact us:
📩 marketing@neoninfotech.com
📞(+66)2 6617112-3
▶️ Facebook : Neon Infotech SEA Co., ltd

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